|Ordering and Shipping Information|
|Ordering and Shipping|
To ensure Ariens provides you with the right parts, we encourage you to have your product model and serial number on hand as you make your purchase.
If you know the specific part number or part name you are looking for, you can search for it on the homepage. There is also a product search icon available in the upper right corner of every page.
To place an Internet order, find the items you wish to purchase and add each item to your shopping cart by clicking the item’s “Add to Cart” button.
Once you have added all of the items you wish to order to your shopping cart, click the “Proceed to Checkout” button on the bottom right corner of the shopping cart to begin the secure check-out process.
You will not be able to place orders for oversized parts that must be shipped LTL. To place an order for an oversized part or accessory, please contact your local Ariens dealer. Not sure who your local dealer is? Find your local dealer at: http://ariensstore.com/locator.
If you have questions on any of our parts or are seeking a part that isn’t available online, feel free to contact your local Ariens dealer or contact customer service by emailing us at firstname.lastname@example.org or call 1-877-291-7294.
International Orders At this time, parts.ariens.com only serves customers in the United States. If you are interested in purchasing Ariens parts outside of the United States, please contact your local Ariens dealer.
Standard Ground Shipping and Handling Policy Within the 48 Contiguous States
We have a simple policy. The shipping and handling charge is $9.99 for every order. This rate includes handling and applies to standard ground shipping for orders meeting weight and dimension standards. Orders that are oversized that cannot be shipped via standard ground shipping are shipped via an alternate means and you pay actual freight charges. Oversized items are flagged online and cannot be purchased via the website. Please contact your local dealer.
All orders received by 11:00 a.m. CST/12:00 p.m. EST will be shipped the same day and can expect to be received in 3-5 business days unless it is a make-on-order part. These parts are items that will be manufactured to lead time after order entry if no stock is available and includes items such as snow housings, frames and other low volume parts.
Orders placed on Saturday or Sunday will not be processed until the following business day.
AK and HI Shipping
Standard ground shipping not available. Please call 1-877-291-7294 for shipping options and price.
Ground Shipping Rates
Purchase Total: Shipping & Handling Charge
All Orders: $9.99
Other Shipping Methods
Additional shipping methods available include UPS Next Day and UPS Second Day Air. Actual shipping charges apply for other shipping methods, included expedited delivery services. For expedited shipping please call Ariens customer service for shipping options and pricing.
By law, Ariens must collect sales tax on all orders shipped to addresses within the states of Alabama, Florida, Indiana, Minnesota, Nebraska, New York, North Carolina, Washington and Wisconsin.
We accept Visa® and MasterCard®, American Express® and Discover® for phone and Internet orders.
NOTE: In the rare event of a pricing error, Ariens reserves the right to charge the correct price. We also reserve the right to change prices without notice should market commodity conditions unforeseeably change.
We take great care in filing, checking and packing your order. On rare occasions, a package may be damaged or lost in transit. Please contact Ariens customer service.
All Ariens Service (Replacement) Parts and accessories are subject to a 90-day limited consumer warranty. If you believe you’ve received a defective part and need to file a warranty claim, please contact your local Ariens dealer. To find a dealer visit: http://ariensstore.com/locator.
Return or Cancellations
Please see our return/cancellation policy.
Please see our Terms and Conditions